Talk more with Airtel VoIP.

Discover a smarter way to call within Australia and around the world.

Start saving on your phone bill today.

Use Airtel VoIP to bypass the traditional copper phone network and enjoy cheaper call rates and line rental.
All you need to do is select the option that’s right for you.

1. Is there an active internet connection at your premisses?
Airtel VoIP is a IP service and requires an active internet connection.
Select the broadband speed that's right for you
Select the monthly data allowance
Select the monthly data allowance
Total monthly costs:
$0.00
2. Select your telephone options
Unlimited Calls are included with all Airtel Voice plans
Top 20 destinations for international calls, (0.20 per 15 minutes rate applies thereafter) included with Local/National call option.

Top 15 destination unlimited international calls included with calls to Mobile option.
Critical Information
PAYG prices are - $15.00 for channel, $0.015c per call, STD - $0.20c per minute, mobile number - $0.30 per minute and 13 hundred number - $0.45c per call, 1223 directory assistance $1.00 per call, 1225 directory assistance $3.00 per call, National package - $30.00 per channel, local and national calls, included, mobile calls - $0.30c per minute, 13 hundred number $0.45c per minute, 1223 directory assistance $1.00 per call, 1225 directory assistance $3.00 per call, Included package – $40.00 per channel, local, national and mobile calls, included, 1223 directory assistance $1.00 per call, 1225 directory assistance $3.00 per call, also refer to international call list for the international call rates.
Select a handset.
$145.00 (Once of payment)
  • Yealink (W53P)
  • Yealink (W53P)
  • Yealink (SIP23G)
YEALINK (W53P) Cordless HD VoIP Telephone
Key features
• High-performance SIP cordless phone system
• 1.8" 128 x 160 TFT color screen with intuitive user interface
• Up to 8 concurrent calls
• Up to 8 DECT cordless handsets
• Up to 8 SIP accounts
• Support Opus audio codec
• Up to 18-hour talk time (in ideal conditions)
• Up to 200-hour standby time (in ideal conditions)
• Quick charging: 10-min charge time for 2-hour talk time
• TLS and SRTP security encryption
• Noise Reduction System
• Headset connection via 3.5 mm jack
• Charger wall mountable

YEALINK (SIP23G) Cordless HD VoIP Telephone
Key features
• Yealink HD Voice
• Dual-port Gigabit Ethernet
• PoE support
• 132x64 - pixel graphical LCD
• Up to 3 SIP accounts
• Supports Dual-color LEDs
• Headset support
• Wall mountable
• IPv6 support
• Paperless design
• Simple, flexible and secure provisioning options

Total monthly telephone costs:
$0.00
3. Contract term
FREE modem included with 18 month plans.
Modem charge (Once of payment)
$0.00
Critical Information
Modem charges will apply for a 12 month and non-contract term. (12 month contract tern modem cost $75.00, once of fee, non-contract term, modem costs $145.00). All modems on a 18 month plan remains the property of Airtel until the contract terms are complete from date on contract to end date of contract. Total costs of the modem is $145.00. RRP $199.00.

Your Order Summary:

Total monthly costs:
$0.00
Total connection costs: (Once of payment)
New connection fee: $120.00
Modem delivery: $20.00
Modem charge: (See contract term above)
Handset charge: (See telephone options above)
$0.00
- Speed change fee: $30
- Incorrect call out fee (if no fault found on Carriers Network): $165
- Late cancellation: $150 if in the first 12 months ($15.00 per month thereafter)
- Missed appointment $150
- Labour rate (included up to nearest hour) :$77
- Order withdrawal prior to service activation: $27.50
Critical Information Summary
Information about the service

This is an IP Voice service which requires the outright purchase of approved IP handsets from Airtel or an Authorised Airtel Dealer. • Plan/ Access fees are charged in advance on sign up, your monthly email bill is issued on the anniversary of activation •Direct debit is mandatory, this can be via credit card or bank account, with payments deducted 4 days your email bill is issued • If payment bounces services will be suspended until payment is corrected, a $10 fee may apply • AnADSL2+ connection is required for use of Airtel IPVoice services, the quality of service maybe the internet connection, firewall and other matters outside of the control of Airtel • Whilst calls to 000 can be made the Airtel IPVoice service cannot be relied upon as an emergency service . Calls to 1900, back to base alarms ,fax services , and EFTPOS systems cannot be used with Airtel IP Voice . • Only Airtel approved and supplied handsets (locked to airtel) may be connected to the Airtel service • The main PSTN number may be ported to Airtel, a one charge of $30 per number or $130 per 100 number in-dial range will apply, PLUS a monthly number hosting fee of $55per 100 in-dial number range. Your former carrier may also charge a ‘porting out fee. • This service is available for Business customers with a valid ABN. •Not available for commercial or non standard business use, i.e.telemarketers or call centres • If a service is disconnected ,the recurring monthly access fee is charged until the end of the billing cycle in which the service is discontinued • If a customer withdraws the Customer Service Guarantee Waiver (shown at www.airtel.net.au) Airtel is under no obligation to provide the service requested • Uptime Guarantee: This applies if you have connected your service according to Airtel’s minimum recommendations , which is with Quality Assured equipment(as shown on our hardware price list), a dedicated DSL2+ (minimum) connection for the I traffic and our hosted iPBX configured by our in house team. The amount of downtime during a calendar month will be determined by our up line iPBX provider and does not include any scheduled maintenance our upgrade outages. If this is more than0.001%,on application, we will credit you double the value of the time that was down dependent on the plan that you are on at the time of the outage . If your internet connection or local power supply is at fault this does not qualify. • Subject to the Airtel fair use policy for full details visit www.airtel.net.au

Information About Pricing.

A connection fee of $39 per handset applies, unless a 24 month contract is agreed to. The minimum monthly amount payable is $49.95 per month per handset plus any additional features e.g. Twinning. • If a 24 month contract is agreed to the $39 connection fee is waived and the total minimum charge per handset will be $1198.80. If the phones are disconnected before the 24 month term expires, the early termination fee is equal to the number of months remaining times $49.95 times the number of handsets. • International calls are charged in 1 minute blocks. • For full list of international call rates visit www.airtel.net.au. Airtel has a number of ‘blacklisted’ countries that are not accessible due to known fraudulent call activity on Iphone lines please check the full international list on the website for details. Up to date usage of the service can be obtained at ‘View My Bill’ at www.airtel.net.au or contacting customer service on 1800 763 432 or emailing help desk @airtel.net.au •If you wish to contact Airtel in respect to a dispute, please email helpdesk@airtel.net.au.

 

Other information

• Up to date usage of the service can be obtained at ‘My Billing’ at www.airtel.net.au or by contacting customer service on 1800 AIRTEL or emailing helpdesk@airtel.net.au. The usage may be delayed by up to 48 hours. • For all disputes, please email helpdesk@airtel.net.au. • If the disputed matter has not been resolved to your satisfactory, the Telecommunications Industry Ombudsman may be contacted on 1800 062 058 or online at www.tio.com.au.

Top 20 Destinations

Hosted iPBX Features Argentina, Germany, Brazil, Belgium, Canada, China, China Mobile, Costa Rica, Hong Kong, India, Japan, Luxembourg, Malaysia, Norway, Peru Lima, Puerto Rico, Russia, Switzerland , South Africa, Thailand Bangkok , Venezuela.

Top 15 Destinations

Austria, Cyprus, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Korea South, Netherlands, Portugal, Spain, United Kingdom, USA.
COUNTRY p/minute
AFGHANISTAN $0.99
ALBANIA $1.62
ALGERIA $1.50
ANDORRA $0.77
ANGOLA $3.50
ANGUILLA $1.13
ANTARCTICA $7.20
ANTIGUA & BARBUDA $1.05
ARGENTINA $0.09
ARGENTINA BUENOS AIRES $0.09
ARGENTINA MOBILE $0.39
ARMENIA $0.80
ARUBA $1.01
ASCENSION ISLAND $5.93
AUSTRIA $0.03
AUSTRIA MOBILE $1.32
AZERBAIJAN $1.64
BAHAMAS $0.66
BAHRAIN $0.33
BANGLADESH $0.15
BANGLADESH DHAKA $0.15
BANGLADESH MOBILE $0.12
BARBADOS $1.10
BELARUS $1.64
BELGIUM $0.05
BELGIUM MOBILE $0.14
BELIZE $1.07
BENIN $1.10
BERMUDA $0.14
BHUTAN $0.38
BOLIVIA $0.60
BOLIVIA MOBILE $0.68
BOSNIA HERZEGOVINA $0.57
BOSNIA HERZEGOVINA MOBILE $1.67
BOTSWANA $1.05
BRAZIL $0.06
BRAZIL BEL HORIZANT $0.06
BRAZIL MOBILE $0.62
BRAZIL RIO DE JANEIRO $0.06
BRAZIL SAO PAULO $0.06
BRITISH VIRGIN ISLANDS $0.83
BRUNEI $0.09
BRUNEI MOBILE $0.17
BULGARIA $0.17
BURKINA FASO $1.50
BURUNDI $2.21
CAMBODIA $0.24
CAMEROON $1.28
CANADA $0.05
CAPE VERDE $1.38
CAYMAN ISLANDS $0.83
CENTRAL AFRICAN REPUBLIC $2.09
CHAD $2.15
CHILE $0.11
CHILE MOBILE $0.08
CHINA $0.05
CHINA BEIJING $0.05
CHINA MOBILE $0.05
CHINA SHANGHAI $0.05
COLOMBIA $0.17
COLOMBIA BARANQUILLA $0.17
COLOMBIA BOGOTA $0.17
COLOMBIA CALI $0.17
COLOMBIA MANIZALES $0.17
COLOMBIA MEDELIN $0.17
COLOMBIA MOBILE $0.45
COLOMBIA PAREIRA $0.17
COMOROS $1.61
CONGO DEMOCRATIC REPUBLIC FORMERLY ZAIRE $1.32
CONGO REPUBLIC $1.76
COOK ISLANDS $3.35
COSTA RICA $0.05
COSTA RICA MOBILE $0.23
CROATIA $0.47
CUBA $3.38
CYPRUS $0.03
CYPRUS MOBILE $0.14
CZECH REPUBLIC $0.08
CZECH REPUBLIC MOBILE $0.08
DENMARK $0.03
DENMARK MOBILE $0.09
DIEGO GARCIA $5.40
DJIBOUTI $1.64
DOMINICA $1.04
DOMINICAN REPUBLIC $0.36
EAST TIMOR $4.41
ECUADOR $0.45
ECUADOR MOBILE $0.89
EGYPT $0.41
EGYPT MOBILE $0.38
EL SALVADOR $0.78
EL SALVADOR MOBILE $0.84
EQUATORIAL GUINEA $0.99
ERITREA $1.05
ESTONIA $1.58
ETHIOPIA $1.11
FAEROE ISLANDS $0.93
FALKLAND ISLANDS $7.46
FIJI $0.78
FIJI MOBILE $0.78
FINLAND $0.21
FINLAND MOBILE $0.17
FRANCE $0.03
FRANCE MOBILE $0.15
FRANCE PARIS $0.03
FRANCE GUIANA $1.37
FRENCH POLYNESIA $1.34
GABON $2.34
GAMBIA $2.34
GEORGIA $0.39
GERMANY $0.03
GERMANY MOBILE $0.14
GHANA $0.93
GHANA MOBILE $0.87
GIBRALTAR $0.87
GREECE $0.03
GREECE MOBILE $0.09
GREENLAND $0.86
GREENLAND MOBILE $2.46
GRENADA $1.20
GUADELOUPE $0.15
GUAM $0.08
GUANTANAMO BAY $5.40
GUATEMALA $0.65
GUATEMALA MOBILE $0.63
GUINEA BISSAU $2.06
GUIANA REPUBLIC $2.07
GUYANA $1.19
HAITI $1.29
HONDURAS $0.68
HONG KONG $0.05
HONG KONG MOBILE $0.11
HUNGARY $0.02
HUNGARY MOBILE $0.18
ICELAND $0.06
ICELAND MOBILE $0.14
INDIA $0.08
INDIA MOBILE $0.08
INDONESIA $0.24
INDONESIA JAKARTA $0.24
INDONESIA MOBILE $0.24
IRAN $0.29
IRAQ $0.98
IRELAND $0.03
IRELAND MOBILE $0.21
IRIDIUM 8816 $5.40
IRIDIUM 8816 $5.40
ISRAEL $0.72
ISRAEL MOBILE $0.83
ITALY $0.03
ITALY MOBILE $0.53
IVORY COAST $4.41
JAMAICA $1.02
JAPAN $0.09
JAPAN MOBILE $0.29
JAPAN NAGOYA $0.09
JAPAN OSAKA $0.09
JAPAN TOKYO $0.09
JORDAN $0.39
JORDAN MOBILE $0.47
KAZAKHSTAN $0.69
KENYA $0.59
KIRIBATI $4.04
KOREA NORTH $2.40
KOREA SOUTH $0.03
KOREA SOUTH MOBILE $0.09
KUWAIT $0.15
KUWAIT MOBILE $0.21
KYRGYZSTAN $0.86
LAOS $0.18
LATVIA $0.17
LEBANON $0.39
LEBANON MOBILE $0.81
LESOTHO $0.84
LIBERIA $1.32
LIBERIA MOBILE $1.85
LIBYA $1.40
LIECHTENSTEIN $0.36
LIECHTENSTEIN MOBILE $3.09
LITHUANIA $0.63
LITHUANIA MOBILE $0.09
LUXEMBOURG $0.06
LUXEMBOURG MOBILE $0.14
MACAU $0.24
MACEDONIA F Y R $1.97
MADAGASCAR $2.67
MALAWI $1.61
MALAYSIA $0.05
MALAYSIA MOBILE $0.08
MALDIVES REPUBLIC $3.75
MALI $1.59
MALTA $0.15
MARIANA ISLAND & SAIPAN $6.75
MARSHALL ISLANDS $1.10
MARTINIQUE $0.15
MAURITANIA $1.95
MAURITIUS $0.30
MAYOTTE $0.42
MEXICO $0.17
MICRONESIA $0.90
MOLDOVA $1.26
MONACO $0.33
MONACO MOBILE $1.71
MONGOLIA $0.12
MONTSERRAT $1.08
MOROCCO $1.68
MOZAMBIQUE $1.07
MYANMAR $0.69
NAMIBIA $0.45
NAURU $4.44
NEPAL $0.51
NETH ANTILLES $0.50
NETHERLANDS $0.03
NETHERLANDS MOBILE $0.17
NEW CALEDONIA $0.78
NEW ZEALAND $0.06
NEW ZEALAND MOBILE $0.18
NICARAGUA $0.56
NICARAGUA MOBILE $1.17
NIGER $1.68
NIGERIA $0.20
NIUE ISLAND $5.55
NORFOLK ISLAND $5.30
NORWAY $0.05
NORWAY MOBILE $0.21
OMAN $1.11
PAKISTAN $0.48
PAKISTAN MOBILE $0.45
PALAU $1.01
PALESTINIAN AUTHORITY $0.87
PANAMA $0.14
PANAMA MOBILE $0.62
PAPUA NEW GUINEA $2.85
PARAGUAY $0.32
PERU $0.05
PERU LIMA $0.05
PERU MOBILE $0.36
PHILIPPINES $0.48
PHILIPPINES MANILA $0.48
PHILIPPINES MOBILE $0.71
POLAND $0.05
POLAND MOBILE $0.09
POLAND WARSAW $0.05
PORTUGAL $0.03
PORTUGAL MOBILE $0.11
PUERTO RICO $0.03
QATAR $0.84
REUNION $0.20
ROMANIA $0.06
ROMANIA MOBILE $0.24
RUSSIA $0.09
RUSSIA KHABAROVSK $0.09
RUSSIA MOBILE $0.78
RUSSIA MOSCOW $0.09
RUSSIA NAKHODK $0.09
RUSSIA OVERLAY $0.09
RUSSIA SAKHALIN $0.09
RUSSIAN ST PETERSBURG $0.09
RWANDA $1.34
SAMOA AMERICAN $2.85
SAMOA WESTERN $2.85
SAN MARINO $1.01
SAO THOME & PRINCIPE $0.92
SAUDI ARABIA $0.39
SAUDI ARABIA MOBILE $0.59
SENEGAL $2.46
SEYCHELLES $2.06
SIERRA LEONE $2.21
SINGAPORE $0.09
SINGAPORE MOBILE $0.08
SLOVAK REPUBLIC $0.53
SLOVENIA $1.92
SOLOMON ISLANDS $4.22
SOMALIA $2.76
SOUTH AFRICA $0.08
SOUTH AFRICA MOBILE $0.26
SPAIN $0.03
SPAIN MOBILE $0.09
SRI LANKA $0.53
SRI LANKA MOBILE $0.57
ST HELENA $7.02
ST KITTS & NEVIS $1.20
ST LUCIA $0.66
ST PIERRE & MIQUELON $1.20
ST VINCENT & THE GRENADINES $1.19
SUDAN $1.11
SURINAM $1.02
SWAZILAND $0.71
SWEDEN $0.02
SWEDEN MOBILE $0.09
SWITZERLAND $0.05
SWITZERLAND MOBILE $0.56
SYRIA $0.69
TAIWAN $0.06
TAIWAN MOBILE $0.47
TAJIKISTAN $0.66
TANZANIA $1.46
THAILAND $0.08
THAILAND BANGKOK $0.08
THAILAND MOBILE $0.11
TOGO $1.61
TOKELAU $6.45
TONGA $2.42
TRINIDAD & TOBAGO $0.83
TUNISIA $2.10
TURKEY $0.15
TURKEY MOBILE $0.66
TURKMENISTAN $0.47
TURKS & CAICOS ISLANDS $1.04
TUVALU $4.50
UGANDA $1.46
UKRAINE $0.53
UKRAINE KIEV $0.53
UKRAINE MOBILE $0.93
UNITED ARAB EMIRATES $0.75
UNITED KINGDOM $0.02
UNITED KINGDOM MOBILE $0.24
URUGUAY $0.24
URUGUAY MOBILE $0.89
US VIRGIN ISLANDS $0.08
USA $0.05
UZBEKISTAN $0.15
VANUATU $2.60
VANUATU CITY STATE $0.05
VANUATU CITY STATE MOBILE $4.41
VENEZUELA $0.02
VENEZUELA MOBILE $0.09
VIETNAM $0.33
VIETNAM MOBILE $0.33
WALLIS & FUTUNA ISLANDS $1.44
YEMEN ARAB REPUBLIC $0.71
YEMEN PEOPLES DEMOCRATIC REPUBLIC $0.71
YUGOSLAVIA SERBIA & MONTENEGRO $1.77
ZAMBIA $0.63
ZIMBABWE $1.85

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